Privacy policy

When you create an account or place an order we collect your name, email address, phone number and shipping address. When you contact us we keep the message and your reply address. That is the whole list.

We never see or store your card number. Payment is handled by Stripe on Stripe’s own secure pages; we receive only a confirmation that the payment succeeded, the last four digits of the card, and the amount.

To take your order, ship it, tell you where it is, answer fitment questions, and handle returns or refunds. We do not sell, rent or share your details with anyone for marketing, and we do not send marketing email unless you ask for it.

Stripe processes payments and holds the card details. Shipping carriers receive your name, address and phone number so the parcel can be delivered. Our email provider sends order confirmations to the address you gave. Each of them handles your data under their own privacy policy.

We set a small number of functional cookies only: one keeps you signed in to your account, one remembers what is in your cart, one remembers that you have seen our welcome offer, and one remembers that you have seen our cookie notice. None of them tracks you across other websites, and we run no advertising or analytics trackers. Stripe sets its own cookies on its checkout page under its own privacy policy.

Order records are kept for as long as we are required to for tax and accounting, typically seven years. You can ask us to delete your account and personal details at any time; order records needed for accounting are kept but no longer linked to a usable account.

The site is served over HTTPS only. Passwords are stored hashed, never in plain text. Access to order data is limited to the people who ship your parts.

You can ask to see, correct or delete the information we hold about you. Email supportjcxsupplies@gmail.com and we will respond within a few business days.